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In business, time is money. In order to remain competitive, you must
be able get your information out quickly. Fax Reply offers a fast,
easy and cost effective way to provide up-to-date information, on an
as needed basis, to large groups of customers, prospects, sales
organizations, association members and employees 24 hours a day, 7
days a week.
Once implemented, the subscriber promotes the availability of
their Fax Reply program through brochures, newsletters, direct mail
and other media.
Callers will access the program to request information via a
unique toll-free 800 number or internationally, via a DID long
distance number. Following a series of customized voice prompts, the
caller selects the desired documents and catalogs, and is prompted
to enter a fax machine phone number, via the touch-tone keypad.
Optionally, a caller may be asked to enter their voice phone number,
member number, or name for insertion on the cover page. The document
is faxed within minutes. If the receiving fax machine is busy then
the service retries sending the information for up to 30 minutes.
No equipment is necessary to use Fax Reply, and with
easy-to-follow voice prompts, updating documents and voice scripts
can be done with your touch-tone phone in a matter of minutes. In
addition, Fax Reply provides you with the capability to update your
document via e-mail, providing you with confirmation of submission
and a view of how your information looks.
For opportunities to reach more customers and improve the way you
do business, you can’t go wrong with Fax Reply.
Benefits For Your Business
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Expands availability to 24 hours a day, seven days a week.
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Frees time to focus on more important tasks by eliminating
need to make trips to fax machine to send commonly requested
documents.
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Allows customers to stay up-to-date by using touch-tone
commands, detailed reports, and e-mail capabilities.
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Enhances effectiveness by cutting costs and keeping
information just a phone call away.
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Provides 24-hour customer support.
Fax Reply allows subscribers to shorten their companies sale's
cycle by getting information to sales representatives in the field
or directly to prospects in minutes versus days. This can accelerate
the decision making process, as well as to reduce collateral costs
required for brochure creation, updates, printing, distribution and
storage costs.
Companies from the largest business to the smallest home office
can extend their reach by sending commonly requested business
information using our carrier's Fax-On-Demand service and Fax Reply.
Best of all, subscribing to the Fax Reply service does not
require the purchase of any special equipment or software. The
subscriber simply needs a fax machine to load their documents into
the carrier system, and a touch tone telephone to create the voice
prompt portion of the service. Most aspects of account maintenance
may be completed 24 hours a day, 7 days a week. As required,
documents may be updated/deleted and voice prompts can be
re-recorded by your Fax Reply administrator.
Method of retrieving pre-stored documents from a telephone to be
sent to a given fax machine:
Access
Delivery
Applications
Pricing
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