FAX ON DEMAND (FAX REPLY) SERVICES  
  In business, time is money. In order to remain competitive, you must be able get your information out quickly. Fax Reply offers a fast, easy and cost effective way to provide up-to-date information, on an as needed basis, to large groups of customers, prospects, sales organizations, association members and employees 24 hours a day, 7 days a week.

Once implemented, the subscriber promotes the availability of their Fax Reply program through brochures, newsletters, direct mail and other media.

Callers will access the program to request information via a unique toll-free 800 number or internationally, via a DID long distance number. Following a series of customized voice prompts, the caller selects the desired documents and catalogs, and is prompted to enter a fax machine phone number, via the touch-tone keypad. Optionally, a caller may be asked to enter their voice phone number, member number, or name for insertion on the cover page. The document is faxed within minutes. If the receiving fax machine is busy then the service retries sending the information for up to 30 minutes.

No equipment is necessary to use Fax Reply, and with easy-to-follow voice prompts, updating documents and voice scripts can be done with your touch-tone phone in a matter of minutes. In addition, Fax Reply provides you with the capability to update your document via e-mail, providing you with confirmation of submission and a view of how your information looks.

For opportunities to reach more customers and improve the way you do business, you can’t go wrong with Fax Reply.

Benefits For Your Business

  • Expands availability to 24 hours a day, seven days a week.

  • Frees time to focus on more important tasks by eliminating need to make trips to fax machine to send commonly requested documents.

  • Allows customers to stay up-to-date by using touch-tone commands, detailed reports, and e-mail capabilities.

  • Enhances effectiveness by cutting costs and keeping information just a phone call away.

  • Provides 24-hour customer support.

Fax Reply allows subscribers to shorten their companies sale's cycle by getting information to sales representatives in the field or directly to prospects in minutes versus days. This can accelerate the decision making process, as well as to reduce collateral costs required for brochure creation, updates, printing, distribution and storage costs.

Companies from the largest business to the smallest home office can extend their reach by sending commonly requested business information using our carrier's Fax-On-Demand service and Fax Reply.

Best of all, subscribing to the Fax Reply service does not require the purchase of any special equipment or software. The subscriber simply needs a fax machine to load their documents into the carrier system, and a touch tone telephone to create the voice prompt portion of the service. Most aspects of account maintenance may be completed 24 hours a day, 7 days a week. As required, documents may be updated/deleted and voice prompts can be re-recorded by your Fax Reply administrator.

Method of retrieving pre-stored documents from a telephone to be sent to a given fax machine:

Access

  • Telephone or Fax Machine

Delivery

  • Fax Machine

Applications

  • Customer Service

  • Convention and Meeting

  • Sales and Marketing Materials

  • Tech Support Documents

Pricing

  • 800 setup and monthly charges is responsibility of customer

  • Domestic delivery is 45 cents per minute (minimum $ 75.00/month)

 
 

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